Thursday 21 November 2013

APA: Supervisory Skills: Toyota Company








Supervisory Skills: Toyota Company
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Course
Institution
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Introduction
Over the years, the Toyota Company’s objectives have been to to work in a framework that is geared towards building of positive attitude and maximum utilization of the inherent talents of the workers in the company. The company has been keen on the principle of respect for people and cutting on the wastes in an attempt to achieve its corporate social responsibility in the global market. in order to achieve this, there is need to fasten its policies and management operations so as to be the best company in terms of quality and service provision vis-à-vis marching the needs of the customers and the advancement in technology. (Hino, 2006)
It is important that the management of the Toyota Company be vigil in order to clinch any opportunity so that the company’s worth may grow and be developed. This needs the involvement and outright participation of all the departments and divisions in the company. at the Toyota Quality Control Department, I have identified a specific outline that will incorporate the various divisions including the support facilities, manufacturing equipment, materials, body and chassis, safety systems among others. The goals set in department are both short term and long term.
Organizational problems
There is need to fix the organizational problem in the department such as the decision making authority on short term. Toyota being a large organization with a large market presence, there are bound to be a lot of cultural conflicts. This conflict has affected the quality of the company therefore prompting an immediate reorganization in the department. The organization of the company has been structured on an apprenticeship model which is a traditional way. In this model, the engineers do spend years so as to learn about the various ecosystem designs. However, with the increasing rate of the change in technology dictates the company explores the option of using computers and electronics. With the increase in the computerization in cars, there is need to fast track the incorporation of the computerized system within a span of the shortest time possible. The reorganization of the department is essential is the establishment of the problems and the solutions of them.
Strengthening the Monitoring Function
The department needs to set a system of early detection of problems and their resolutions. This should include the safety systems. There is a urgent need to improve the process of safety decision making and a speedy means of implementing the set goals and targets. This should range from the systems of gathering information concerning the customers to the accurate analyzing of the information that is collected. There is need for a rapid response system as regards the acceleration that is unintended. The swift response to the customers’ concerns and voices is imperative in reigniting the strength of the company. (Nemoto, 1987)
Planning
Planning is very important in making a turnaround in the department. While establishing the planning mechanisms, emphasis should be put on the planning of the new products so as to ensure that the products produced by the Toyota Company are going to be free from any defects. There should be the manufacturing of quality automobile by the company. the facilities and manufacturing equipment departments will be handy and will need to be incorporated in the same.  The Computer Aided Design is a technical advance that should be used by the designers in the modification and creation of much faster specifications in order to improve the designs of the automobile. Again the Drive Systems division which largely deals in brakes, axles and wheels of the automobiles together with the Electrical Systems Division will have to be brought on board. The pre-production process’ importance is based on quality hence there should not be a compromise on the quality. The driving force in the establishment of the systems that meet the cost of production and the goal of the design is quality. Through stamping up planning, there will be a clear path that will be established in outlining all the processes of inspection and details in all the various departments of production.
Training
In developing the department and bringing change into the company, there is need for training to be undertaken. The Toyota's Quality Control Department intends to work hand in hand will all the stakeholders and the professionals in effecting the change in the systems. The importance of training will be to make sure that there is a smooth transition from the olden ways of doing things to a new approach. All the relevant departments that are involved in quality production will be incorporated into the training process. The amalgamation of the computer and technology into the department will further require acquaintance of the same. Through an intensive and extensive training program, the desired results will be got in the company.
Challenges
In every change inception there are always challenges. This ranges from the difficulty in adapting to the changes or unwillingness to effect the change. There may also be some frictions in the management and instruction provision. However, the challenges can be overcome by extensive consultation which is to be done across the departments. The directors are expected to have the qualities of being able to look at the big picture, have keen interest and sense in setting priorities and ultimately be able to provide the opportunities for the growth of the staff. These are the three essential qualities for the development of any company. (Amasaka, 2004)
















References

Amasaka, K. (2004). Science Sqc, New Quality Control Principle: The Quality Strategy of Toyota.NY: Springer.

Hino, S. (2006). Inside the Mind of Toyota: Management Principles for Enduring Growth. New York: Productivity Press.

Nemoto, M. (1987). Total quality control for management:  strategies and techniques from Toyota and Toyoda Gosei. Prentice Hall, Inc.






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